If an agency wants to update their app’s name, logo, or colors, follow these steps:
Request the following from the agency:
A new app logo (size: 512 x 512 pixels).
Hex codes for their new primary and secondary colors.
The new app name.
Create a ticket for the App Team:
Once you have all the required details, create a ticket for the App Team with the provided information.
Inform the agency about the process:
Update the agency that the App Team is working on the changes.
Explain that these updates will only be reflected in the next version update of the app.
Remind them that their clients and candidates will need to update the app on their phones to see the changes.
Set expectations:
Let the agency know that this process can take some time as it depends on Apple and Google approving the changes.
Clarify that, due to this dependency, a specific timeline cannot be guaranteed.
If you have any questions, please contact the Enginehire App Team.