Let’s get started 🚀
Step 1: Log in to your agent dashboard and click More > Application & Profile Builder, as shown in the screenshot below.
Step 2: Locate the section whose visibility you want to control, and then click the corresponding pencil icon to open that section.
Step 3: Click the Edit Settings button.
Step 4: Under the “Make Visible Status” field, you can select the status at which the section becomes visible.
When a user reaches or exceeds the selected status, the section becomes visible.
Step 5: Under the “Make Visible Statuses” field, select the statuses for which the profile section should be visible.
Step 6: Under the “No edit status” field, you can select the status at which the section should become read-only for the user.
When a user reaches or exceeds the selected status, the section becomes read-only for the user.
Step 7: Under the “Hide from owner status” field, you can select the status at which the section becomes hidden.
When a user reaches or exceeds the selected status, the section becomes hidden.
Step 8: Click the Save button to confirm the changes.
