📱 Branded App – Internal Guide for Customer Support

💰 Pricing Structure

The cost of the Branded App depends on the agency's size based on the number of administrators:

✅ No setup fees
✅ No cancellation fees

🔄 Generic App vs Branded App

📍 Where to Direct Interested Agencies

Agencies not currently using the Branded App will see a dedicated App page on their dashboard. If a customer expresses interest, please direct them to that page where they can easily book a meeting with the App Team to get started.

🔑 Key Selling Points

1. Stronger Branding & Digital Presence

Having a branded mobile app today is as important as owning a website. More and more users — especially younger parents — search for services directly on the App Store and Google Play, not just on Google. A branded app:

• Increases your visibility and credibility

• Improves your agency’s SEO

• Makes your agency appear professional and established — just like the industry leaders

2. Fully Integrated & Easy to Manage

• Seamless integration with the Enginehire platform — no extra work required

• Agencies can control all labels, buttons, and displayed content through App Settings

• Any changes update in real-time

3. Advanced Communication Tools

• Group Chat: Admins can create group chats with any number of clients or candidates — ideal for events, updates, or team coordination

• Direct Messaging: Communicate 1-on-1 with clients or candidates directly through the app

• Multimedia Sharing: Upload and share images, files, and documents right inside the chat

4. Smart Candidate Promotion

• Candidate Spotlight: Agencies can showcase top candidates (e.g., “Nanny of the Month”) to clients or highlight profiles for quick access and better placements

5. Powerful AI Assistant

• Built-in chat assistant that works like ChatGPT — but tailored to behave like a helpful nanny

• Can be used by parents or candidates to ask questions, get ideas, and explore tips — directly from the app

6. Smart Job Tracking

• Clock In/Out Feature with Geolocation: Candidates can check in and out of shifts using their location, making tracking hours seamless and verifiable

7. Self-Registration

• New clients or candidates who download the app can register directly through the app

• This branded app-exclusive feature reduces onboarding time and makes the process much smoother

8. Continuous Improvement & Feature Releases

• Generic App: No further development, feature updates, or improvements

• Branded App: Ongoing development with monthly updates, new features, and regular bug fixes

• Agencies on the Branded App benefit from priority enhancements and future-ready tools

Any further questions, don't hesitate to get in touch with the App Team!