Let’s get started 
Step 1: Log in to your agent dashboard and click the Shift Job Calendar in the top navigation bar.
Step 2: Open any shift job in the calendar.
Step 3: Click the Broadcast button to continue.
Step 4: Click the Gear icon as shown in the screenshot.
Step 5: Check the When broadcasting shift job, check 'Who are not available at this time' option by default checkbox, and then click the Submit button to save the changes.
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