Let’s get started 
Step 1: Log in to your agent dashboard, scroll down, and select the checkboxes for the client(s) whose status you want to update.

Step 2: Click the New Status box under the Bulk Actions heading to open the dropdown list.

Step 3: Select the status you want to update for the clients you selected.

Step 4: Click the Update Status of Selected button to continue.

Step 5: Click the Do Not Send Notifications button.

The status for the selected clients will be updated successfully, without sending any notifications.