Our Live Chat Support team is available Monday through Friday, providing 16 hours of live coverage each weekday.
Time Zone
Live Chat Support Hours
Eastern (EST/EDT) | 5:00 AM – 9:00 PM |
Central (CST/CDT) | 4:00 AM – 8:00 PM |
Mountain (MST/MDT) | 3:00 AM – 7:00 PM |
Pacific (PST/PDT) | 2:00 AM – 6:00 PM |
British Time (BST) | 10:00 AM – 2:00 AM |
Australian Eastern (AEST) | 7:00 PM – 11:00 AM (next day) |
Weekend live chat availability may vary, however our team does actively monitor support needs during weekends for urgent issues and important requests.
Need Help Outside Live Chat Hours?
Even when live chat is offline, support requests are still being monitored.
You can always contact our team directly at [email protected]
All live chat messages and support requests are automatically sent to our team, and someone will follow up as soon as possible.
While live chat coverage is not currently 24/7, Enginehire’s support and development teams continue working behind the scenes outside standard chat hours to monitor issues, improve the platform, and assist agencies as quickly as possible.
We know your agency operations do not stop at the end of the day, and we do our best to keep support responsive, reliable, and helpful whenever you need us
