Let’s get started 🚀
Step 1: Log in to your agent dashboard and click More > Global Settings, as shown in the screenshot below.
Step 2: Click the Jobs tab from the list of available tabs.
Step 3: Click the Shift Job Settings option to expand its details.
Step 4: Click the Candidate Side option from the list of available options.
Step 5: Scroll down to the Notify a candidate of a shift job starting in X hours field, then click the box beneath it to open the dropdown list.
Step 6: Select the number of hours before the shift start time at which the candidate should receive the notification. For example, selecting 2 will notify the candidate 2 hours before the shift begins.
You can also add multiple entries as notifications if you want.
Step 7: Click the Save icon to confirm the changes.
