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Step 1: Log in to your agent dashboard and click More > Global Settings, as shown in the screenshot below.

Step 2: From the list of available tabs, click the Jobs tab.

Step 3: Click the Shift Job Settings option to expand its details.

Step 4: Click the Auto Assignment option from the list of available options.

Step 5: Check the Automatically assign admin manager of shift job to admin creator checkbox. Then, click the Save icon to confirm the changes.

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