Allow Candidates to Accept or Decline Shift Jobs

Let’s get started

Step 1: Log in to your agent dashboard, then navigate to More > Global Settings, as shown in the screenshot below. 

Step 2: Click the Jobs tab in the list of all available tabs.

Step 3: Click the Shift Job Settings option to expand its details.

Step 4: Click the Candidate Side tab from the list of all available tabs.

Step 5: Check the “Candidates can decline assigned shift jobs” checkbox, and the system will then automatically check “Client will receive email when a candidate declines a job (Need an email template with type ‘Shift Job Declined Client Notification’)”.

Step 6: Select the Assigned status in the Job statuses that candidates can decline option.

Step 7: Click the Save button to confirm the changes.

The Decline button now appears for the candidate's Assigned shifts in the My Jobs section of their candidate profile.

if you have settings enabled to Tentatively Assign shifts, candidates will also see an Accept button.