Let’s get started 
Step 1: Log in to your agent dashboard, then navigate to More > Global Settings, as shown in the screenshot below.
Step 2: Click the Notifications tab in the list of all available tabs.
Step 3: Click the Job Based Settings option to expand its details.
Step 4: Scroll down to the Shift Job Client Request Emails field and enter the email address that will receive notifications when a client submits a shift job request.
Step 5: Scroll down and click the Update button to save the changes.
