company logo

Help center

Login
All collectionsSettings

Settings

General platform settings

Set Client-Cancelable Shift Statuses

How to make the shift job calendar Monday - Sunday

How to have children's information be visible for a shift job booking before a candidate is assigned

*How to set a radius for candidates to see available shift and placement jobs

How to Document Reasons for a Status Change

How to Control when a Candidate See And Change the Text for the “My Profile is Complete” Button

How to hide the "I'm Not Interested" button from the family

*How to prevent candidates from requesting time off within X days

*How to prevent candidates from deleting their documents

Set Up Auto-Assignment for Shift Jobs

Select Shift Job Statuses for Candidate Job Board

How to adjust what fields are included in candidate and client exports

How to hide the candidate dashboard menu bar

How to edit candidate profile top welcome text

Add an option for notifications when candidates are marked as favorite or do not want again.

How to upload a file when clocking-out of a shift job

Enable or Disable Client and Candidate Profile Access

Different options to hide client profiles from candidates

Set Default view of available shift job opportunities calendar

How to hide the extend offer button

Hide Hourly Rate from Candidates on Shift Jobs

How to edit when a client sees package options

How to add a percentage fee to a booking total

Description of Administrators Access Levels

Create An Evaluation

How to assign a status change to a service package.

Email Notification When a Resource is Viewed

How to save advance searches

How to disable the countdown to cancel email sent by mistake

How to display types, tags and statuses as colored tiles in the dashboard tables

Enable Automatic Booking Broadcasts

How to color code statuses on candidate client dashboard table

How to add type/status/location for packages

How to edit, add, and remove candidate and client tags

How to Change Candidate & Client Verbiage

How to enable notification for all applicants if a shift job booking is canceled.

How to add a notes icon to the candidate/client tables that opens the notes component

How to edit the labels for shift job booking fees and rates.

Convert 12-hour time format into 24-hour military time format.

How To Change The Button Text And Label On The Job Page.

Auto-Assign Profile Attributes from Responses

Manage Tags, Types, and Checklist Items

Tutorial Video: Mission Control Overview - First Time Admin Login

How to Set a Time Limit for Evaluations

How to match clients with candidates using relevant client tags only

Tutorial Video: How to Change Admin Password

Set Up Agency Branding

Tutorial Video: Mapping Out Your Process Through Statuses, Checklists and Types

Tutorial Video: Getting Started With Email Templates

Tutorial Video: Profile Builder Basics - Setting Up Your First Candidate and Client Application Forms

How to Customize, Put a Line of Text, or an Image on the Login Page.

Show photos in Candidate/Client tables or dashboards.

How to add an option to control the visibility of resources based on the user's tags.

What to do if you get the error "Authentication Credentials Were Not Provided"

How to bulk update locations

*How to filter the list of available candidates that appear when you click on a shift job

How to customize/personalize your platform URL

How to add the link to the platform to your iOS phone home screen

How to add the platform link to your android phone home screen

New feature to show the SMS character length and compressed tags to reduce the SMS length

How to modify ADMIN LEVEL candidate and client status and type filters.

Enable custom column view per admin

How to Use the Advanced Search

Access The Community

Enable candidates to see outcome of evaluation

How to edit the Schedule Event Types

Bulk Add Evaluations to Candidates or Clients

Creating different dashboard table views

How To Prevent Candidates From Adding, Entering, Or Inputting Their Daily Availability

How to create views using filter, group and sort.

Change the distance unit from miles to kilometers and vice versa.

Set Holiday Hourly Rates for Shift Jobs

How to add a default start time and default end time for your booking.

How to enable the Chat Feature

How to send a reference check form through SMS

How to delete a scheduled email

How to notify admins if a client updates credit card info.

How to add HTML text sections in the evaluation builder

How to edit the job board title and description

How to adjust which admin sees revenue information

How to change the Minutes Interval for booking time.

How to enable the chat feature

How to go back to what was recently viewed in the dashboard

How to customize labels of shift job application buttons.

Introducing Application Log

Set Up an Email Footer

View Candidates on a Map

Be able to click on the status stats box and filter the candidate/client table by that status

How to change/Update the currency inside EngineHire settings

Conditionally filter the tags for clients and candidates

How to adjust/set up who gets a notification when a client selects or changes a package

Add a New Administrator

How to let your client choose which children will be included for care in a booking.

How to control the access for the different administrators

How to add default SMS footer

Trash Section for Deleted Users, Jobs, and Profile Sections

How to show a warning to admin if required fields are not filled

How To Manage, Update To Select Topics, Or Stop And Remove Notifications From The Community

How to fix slow Enginehire Connectivity using VPN & other troubleshooting steps.

Agency Marketplace - Succeed Together!

How to update message that pops up if they are already in the system

How to hide the last names of your candidates on your Candidate board.

How to Add a Hyperlink

How to Create and Fill Out a Ticket

How to set up an event for childcare

Sell Gift Cards

How to Create Separate Email Footers and Signatures for Multiple Admins

How to enable candidates to see previous shift job reports for a client

How to Bulk Update Candidate Availability

Event management how to enable children to be checked in and out without assigning caregiver

Adjust What appears in the Client and Candidates Table

How to Use and Create a Class with Class Builder.

Create and Edit Review Questions

Change Statuses From Dashboard View.

Save Multiple Export Views for Shift Jobs

Understand the Enginehire Icons

Set Email Notification Based on Type and Location

Create Customized Shift Job Pop Up Message.

ADMIN STAFF: How to add a task and set a reminder on the personal to do calendar

Edit Fields on Client Booking Calendar Table View

Create Notifications For Sections

Turn On and Off Notification for Application Started.

Advance Admin Settings. Hide Select Admin from Note Notifications

Reset a Password for Client or Candidate

Show Placement Jobs to Select Candidate Types

Change and Remove the Text of the Description of Booking Section.

Choose Status and Type for Candidates to Access the 'Candidate Community'

Submit a Feature Request to the Community

Set Recurring Availability For Multiple Candidates

How to use the admin internal scheduler

Customize which main admin menu tabs appear for each admin

Notify client some hours before a shift job starts

Create An Interviewing Section with All of the Features of Profiles. Text boxes, checkboxes, Radios, Date Picker, ETC.

Add or Remove Interview Note Boxes

Create a Product Shop

Add A New Location

How to edit verbiage on menu in dashboard

How to set filter for personal to do and to do?

Why is the last login date not accurate?

Change or set up SMS number

Be able to create packages with a certain number of classes

Adjust fields filled out for admins.

How to edit the texts at the top of the Reference Check Form Header

How to update admin availability

Set Up Currency in the Dashboard

How To Get Gift Cards On Your Website and Start Making More Money In 10 Minutes

How To Get A Job Board On Your Website And Get More Applicants In 15 Minutes

Set Up And Use Package Manger

Review of profile builder, sections, profiles, and applications

Create A Custom Search Bar In The Dashboard

Where or what is mission control

How do I make certain checklist items or tags only visible for certain client or candidate types?

How To View All To Do Tasks For All Admins

Create An Agency Points System For Candidate Rewards.

How To View The To Do Tasks For Another Admin

How To Bulk Update Clients And Candidates At Mass Scale To Quickly Make A Change.

Create a Button for Email Templates, Profiles, and Applications

Candidate and Host Family Supplier

Allow Returning Applicants And Application Started to Resubmit

Adjust The Phone Number Format To Display How You'd Like To See It

Resubscribe candidates and/or clients

Customize and Update the Language, Terms, and Semantics of The Platform

What Are The Application And Profile Builder Types and How To Use Them For Clients, Candidates, and More.

Separate Admin by Location. Have One Admin See One Location and Other See Another Location.

Default View: Default Sort Field For Client Table Of Agency Dashboard

Update The Login Warning Message For Duplicate Email Addresses Or Phone Numbers Already In The Enginehire Platform And Rejection Messages

How to edit time off categories?

Referral Codes For Clients And Candidates

Configure Expiring Document Notifications

What Does The Error Popup "Not A Valid String" Mean And How To Fix It

Use Error Conditions To Stop And Address Issues With Clients Before They Finish A Booking Or Application.

Manage, Modify, And Update Classes In Class Builder.

Customize The Button Text And Popup Messages Candidate's See When They Express Interest In A Position.

Have An Application Submission Pop Up And Choose To Have It Redirect To Different Application Links Based On Type Of Service

Create Fillable Fields As Unique Tags For Documents, Agreements, And Contracts For Users To Add Information Never Before Collected. .

Customize Add Items To Your Table And Dashboard To Track And See The Most Necessary Information For Your Business In Your Table View.

Hide mileage and reimbursement question on clock out shift job section

Turn off candidate availability conflict question 'do you want to continue and ignore the conflict'

Use The Setting Search Bar To Find Features And Select Or Update Settings.

Turn on the Candidate Board and add to the client profile

How to adjust which admin gets a notification for a new SMS

How to edit the labels for shift job booking fees and rates

Clear Your Browser Cache

How Do I Send Event Info to The Nannies?

How to Log Out as an Admin

How to customize shift job status when a job is requested, broadcasted, assigned, cancelled

Admin notification when reference is completed

How to use incognito (private browsing) mode.

How to Assign Custom ID Numbers for Your Clients

Linking Zip Codes To Locations

How to assign admin managers to candidates and clients in a round robin

Set up a checklist for candidates and clients to appear in their profile

Agency Settings is Now Global Settings

Where are agency settings?

Show Only Broadcasted Shift Jobs

Allow Candidates To Enter and Input Schedules Availability, Prevent Candidate From Entering Availability, And Ensuring Candidate Request Time Off.

How to open the Google Chrome Console

Adjust Email Templates for Gift Cards

Difference between categories and types!

How to change default currency and country settings

Change The Date Format

Bulk update documents! If you are changing your terms and conditions/service agreement - here is how to upload it to each client's profile so they have to sign it before their next booking.

How to find the date of when a new applicant applied?

How to get notified when a client/candidate signs a contract/agreement

How to update your administrator details

How to make documents required or not required

Where to set which administrators receive emails pertaining to jobs, clients, candidates, and general platform notifications

Send notification email to client when a candidate expresses interest in their placement job

How to add Types to the applicant quick form

Personalize Dashboard Terminology

Fix a Stuck Search in the Client or Candidate Table

How to hide/exclude a certain Type using advanced search

Where to set admin notifications

How to bulk set or reset passwords

How to set which admin emails are notified when a candidate requests to work or accepts a shift job

How to Disable Candidate Availability Warnings

Not Allow and Stop Clients From Editing A Booking Within X Amount Of Hours Before The Start Time

How to add a buffer for admin schedule

How to get a list of candidates by Status

How to change the headings to all uppercase or lowercase?

Push notification for shift job reminder

Add Alt Or Alternative Text To An Image

Adjust settings to prevent certain admins from editing tags, types, and statuses, and not sending emails

Analytics Overview

How to set up admin email notifications when a client cancels or changes a shift job

How to rearrange the order of shift job information for admin view

How to get notified and update status when a client enters or updates payment information

How to embed GIF in an HTML field

Do Not Change User Status When Resubmitting The Application Form.

Hide certain gift cards

How to adjust the default field for sorting shift job table view

How to Filter Candidates by Admin Manager

No Dashboard Access Message.

What to do if a location based setting is not working the way you expect

Admin email when invoice payment fails

Admin email when invoice paid successfully

Make a contact form

Get notified via email when a candidate enters references

Why Is My Enginehire Platform Running Slow?

Saved Advanced Searches For Shift Jobs

Edit Information for an event

Allow Clients to View Applicants

How to disable the fields for cancellation reason and notes when an admin cancels a shift job

How administrators can log their work hours

Cancellation fees

Use the Revenue Report to Track the Profits of Categories.

Personal To Do Calendar And The Task Management Board

How to mark all SMS messages as read

View Admin Worked Hours

Application And Profile Builder Type Options. What Every Type Means And How To Select Which You Need.

Update and Change Settings for Shift Job KPI (Key Performance Indicator) Calculator

Make Your Agency Preview Link Your Logo and Replace the Enginehire Logo When Sharing Your Login Page

Filter which clients have put in payment information

For the Events system, allow the client to see the list of candidates hired for the event and their profiles

See list of gift cards purchased

How to allow certain admin to be able to edit views or not be able to edit views

Address Not Updating Correctly for Candidates

How to provide corporate backup child care to a corporate client

Activate The Candidate Community

What to do if a filter is stuck?

How to add schedule availability for other admins

Cash Credit Importer.

Create an Automated Care Platform

Add price increasing and decreasing conditions to set different rates for different scenarios

Secure password workflow

Have the option to have gift card board be a drop down menu when displayed in client profile

Access Invoices and Update Payment Information

Our Top Favorite Features

Edit Backup Care Assistant Settings

Status to update job to whenever a reservation leaves the BH portal

How to see a list of Administrators

Event Management System

How to disable Max Distance feature on Broadcast page

Control Shift Job Status Visibility for Clients

How to enable features over the branded App?

Use the Testimonial Builder

How to provide access for one user to multiple accounts

How to Hide the Speech-to-Text Button Across the Platform

Run the back-up care assistant during specific hours / days and times

Preventing Reminder Emails for Unconfirmed or Cancelled Jobs

Automatically Updating Candidate Status When Documents Expire

Edit Class Builder

For the backup care assistant, broadcast to requested caregivers first, or only broadcast to requested caregivers

Understanding booking credits and package manager

What to do if Bright Horizons back-up care job fails to assign "Reason: Cannot assign job, Bright Horizon caregiver name does not match."

How to have the same dashboard view for all the admins.

Managing caregiver information from MyJovie

How to generate the billing report for Bright Horizons Back-up Care

What Does the "No Longer Available" Status Mean in Backup Care Jobs?

Steps To Add New Location For Your Agency

Enable Email Unsubscribe Link

Hide Assigned Job Status

Access and Customize the New Home Screen

Allow Candidate Interest for Filled Shifts

Enable Shift Job Client Request Emails

Add New Tag for Notes

Hide Summary Information in My Jobs

Add Shift Job Fields to Candidate Profile

Set Up Clock-In/Out for Candidates

Set Up Section Submission Notifications

Allow Clients to View Interested Applicants

Allow Clients to Post Placement Jobs by Adding the My Jobs Section to Profiles

Set Maximum Working Hours by Location

Prevent Auto-Assignment Outside Business Hours Before Job Start

Enable Advanced Search on the Clients Mobile View

Set Shift Job Statuses Candidates Cannot Accept

Set Business Hours

Exclude Candidate Rate from Total Pay

Configure Caregiver Matching with Bright Horizons

Configure Email-Based Login

Use Employer Name in Public Links

Use Built-In Dynamic Holidays

Configure Max Distance for Shift Auto-Assignment

Automatically Create Clients in MyJovie

Configure Fees and Wages for EH-Created My Jovie Shifts

Control Placement Follow-Up Emails

Disable Automatic Location Filtering on Login

Restrict Auto Broadcasts to Business Hours

Auto-Remove Profile Attributes When Conditions Change

Set a Default Profile Picture

Map MyJovie Sectors to Enginehire Locations

Deactivate an Administrator Account

Customize Shift Job Calendar Title Using Client Fields

Filter Clients and Candidates by Secondary Manager

Map Pre-Orientation Status from MyJovie to EngineHire

Set Job Status for BH Confirmed Elsewhere

Set Module Height in the Home Page

MyJovie Candidate Type Mapping and Default Assignment

Customize Colors on the Candidate Board